Sunshine Sentinel

The Florida Department of Agriculture and Consumer Services (FDACS) has announced the introduction of a new initiative aimed at enhancing consumer protection and providing better services to residents. The department, led by Commissioner Wilton Simpson, is focused on ensuring that Floridians have access to the resources they need for addressing consumer-related issues.

Commissioner Wilton Simpson said, "Our goal is to provide Floridians with the tools and information they need to make informed decisions and protect themselves from fraud and scams." He emphasized the importance of transparency and accessibility in consumer services.

The FDACS is committed to improving its outreach efforts by offering various channels for consumers to seek assistance. These include a dedicated helpline, live chat options, and an online platform for filing complaints. The department aims to streamline these processes to ensure quick and efficient responses to consumer inquiries.

In addition, the FDACS plans to launch educational campaigns designed to inform consumers about their rights and how to safeguard themselves against potential threats. This initiative reflects the department's ongoing commitment to fostering a safe environment for all Florida residents.

"Our mission is not only about regulation but also about education," Commissioner Simpson added. "We want every Floridian to feel confident in their ability to navigate the marketplace safely."

The new measures are part of a broader strategy by the FDACS to enhance its role as a protector of consumer interests across the state.